Refunds and Cancellations
Tasting Reservation Cancellation Policy:
If you must cancel, we ask that you give us 48 hours’ notice before your reservation. Groups 6 or larger will be charged a $5 per person No Show Reservation fee.
Wine Sales Refunds
We will replace any bottle of wine that is damaged, flawed, or otherwise deemed to be unsatisfactory. We ask the customer to return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept the return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. We will not ship wine if the forecast includes any extreme weather to attempt to deliver our wines in the best possible condition. Please send an email to info@levignewinery.com to arrange for the return of corked or flawed products.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed, you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 805-227-4000 for return instructions.
Note: We do not accept returns on Black Friday Sales. All sales are final for these specials.